Setting Up BugHerd's Public Feedback Tab

  • Last updated on January 17, 2024 at 12:49 AM

If you're working on a public site and want to get feedback from the all traffic to your website, without the hassle of having to invite users one at a time, you can set up a Public Feedback tab. It won't have all the features of an invited user with the browser extension installed, however you will still be able to capture feedback. 

Here's how to set it up

First step is to install the javascript snippet into your page. Log into BugHerd and go to the project you wish to add the Public Feedback tab to. In the left hand column choose Settings then choose Install BugHerd.

Copy and paste the code inside the <head> tag on all the pages that you would like use BugHerd with.

Once you've done that, you just need to go in and switch it on. Click the cog icon again, however this time, click "edit project", then tick the box marked Enable public "Send Feedback" tab.

Once you've done that, simply refresh your webpage and you're good to go! Your changes may take a couple of minutes to show on your site.




If you wish, you can also make some slight customisation changes if you need, which you can read about by clicking here.