BugHerd and Slack integration setup guide

  • Last updated on November 29, 2023 at 4:38 AM

BugHerd's Slack integration will send a variety of bug updates usually emailed to team members directly to a Slack channel, making it easier for everyone on your Slack team to keep up to date with submitted bug tasks.

How it works

Once you've set up the integration, Slack will automatically post to the designated Slack channel when the following actions occur.

  • A user gives some feedback on your site (e.g. a new task is created in BugHerd)
  • Someone comments on a task
  • A task is archived

Configuration

Note: to setup an integration on your account, you must have the manager permission.

Click the Settings menu, then choose Integrations.

From here, on the Integrations page, find the Slack section and click "add integration".

You'll now see a list of the projects you're currently a Member of. Find the one you want to add, and click "Add to Slack"

Integrate BugHerd with slack 

You'll then be asked to confirm this addition, and give permissions to BugHerd to send messages to the Slack channel of your choosing:

give permissions to BugHerd to send messages to the Slack

 

integrate BugHerd with other tools

Congratulations, setup is complete!

If you ever need to remove this integration, simply go back to the "Projects integrating with Slack" page, and next to the project you no longer need to post to Slack, click "Delete":

 

View Projects integrating with Slack

If you experience any issues, help is only a quick message away, please open a support ticket and we'll get back to you as soon as possible.