Once BugHerd is installed and ready to go, the next step is deciding how you want to manage your feedback process. Every web development team does this a little differently, the key is figuring out what’s going to work best for your team.
With BugHerd you have a few options to best fit it into your existing workflow.
In this chapter we’ll cover both approaches:
✅ Managing everything in BugHerd
✅ Integrating BugHerd with your existing Project Management tool
Managing everything in BugHerd
BugHerd is designed from the ground up to be the perfect stand-alone tool for website QA. So a lot of web development teams choose to simply manage the entire QA and feedback process in BugHerd.
With this approach your team triages, assigns, and resolves feedback, all in one place. It’s a great option if your team is small or if you want to keep your feedback process discrete from your other processes or tools you use.
If this sounds like you, take a look at this quick video on getting started with the BugHerd Task Board.
Integrate with your existing Project Management tool
While BugHerd can work as a stand-alone tool for website QA we understand that no software exists in a vacuum. You’ve probably already got Project Management software in place and everyone is comfortable with the existing process. Let's not re-invent the wheel right?
BugHerd seamlessly integrates with the most common project management tools but you have a few options to consider for how you want to integrate.
Integration approach | Why choose this approach? |
Keep QA in BugHerd and just sync over dev-ready tasks (recommended) | ✅ Not all feedback are dev issues, particularly if you’re working with clients. This approach keeps your team’s backlog clear of non-developer tasks until there’s actually something that needs to be done. ✅ Like your spreadsheet, this keeps BugHerd as the single source of truth for the project’s QA process which can be helpful when your team is working on multiple features/projects at once. |
Sync all feedback automatically and manage everything in your PM tool
| ✅ BugHerd becomes the fast and easy way for clients or stakeholders to report issues, and your team picks things up where they usually work. |
💡 Integration guides:
For more detailed information on integrating BugHerd with the tools you use, be sure to check out our Integrations guides.
💬 Have questions? We're here to help
Reach out in-app or email us at [email protected] and we’ll get you sorted. Or book a demo for a personalised walkthrough with our team.