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Can I use BugHerd to test a native app?

K
Written by Kriztin Abellon
Updated over 3 weeks ago

BugHerd is designed to work on websites and web apps rather than native (iOS or Android) apps, but what if your project includes testing on a native app?

You can still include feedback and bugs you find in a native app, by emailing a task through to your BugHerd project. You can even include a screenshot of the issue in your email.

Emailing tasks to BugHerd

Each BugHerd project includes an email address. This email address is project-<your project key>@bugs.bugherd.com.

Note: If you're planning on emailing tasks regularly, you may want to create an alias for the project email, to make it easier to remember.

Where can I find my project key?

Click Settings on the Task Board, then select General Settings.

The General Settings window appears where you can view and copy your project key.

How do I email a task to my BugHerd project?

  1. Open the app you want to give feedback for.

  2. Take a screenshot of the issue. You can annotate the screenshot if you want.

  3. Email the screenshot to your project email. You need to include a subject line. You also need to send the email from the email you log in to the BugHerd project with.
    This short video shows you what to do.
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  4. The Task appears in your Task Board, including the screenshot, subject line and any extra text you added.
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