# BugHerd Help Center

> Help center for BugHerd

## Guide: Getting Started with BugHerd

- [Getting Started with BugHerd](https://support.bugherd.com/en/articles/11467098-getting-started-with-bugherd.md): A quick guide to get you & your team up and running using BugHerd for your QA & client feedback cycle.
- [Chapter 1: Starting a new Project](https://support.bugherd.com/en/articles/11467109-chapter-1-starting-a-new-project.md): In BugHerd everything begins with a new Project.
- [Chapter 2: Installing BugHerd](https://support.bugherd.com/en/articles/11467130-chapter-2-installing-bugherd.md): How to set up BugHerd to work on your website.
- [Chapter 3: Define your workflow](https://support.bugherd.com/en/articles/11467159-chapter-3-define-your-workflow.md): Manage everything in BugHerd or integrate with the tools you use, it’s up to you.
- [Chapter 4: Inviting your Team](https://support.bugherd.com/en/articles/11467170-chapter-4-inviting-your-team.md): It’s time to get your team involved.
- [Chapter 6: Managing your feedback efficiently](https://support.bugherd.com/en/articles/11467195-chapter-6-managing-your-feedback-efficiently.md): Take your team’s QA process to the next level.
- [Chapter 7: Sharing with your Client](https://support.bugherd.com/en/articles/11468112-chapter-7-sharing-with-your-client.md): Experience where BugHerd really shines and use it with your Clients.
- [Chapter 8: Tips for managing Client feedback](https://support.bugherd.com/en/articles/11468121-chapter-8-tips-for-managing-client-feedback.md): Reduce the time it takes to manage Client feedback with these handy tips.

## Features

- [Guide to setting up website URLs for your BugHerd projects](https://support.bugherd.com/en/articles/11424211-guide-to-setting-up-website-urls-for-your-bugherd-projects.md): This guide covers everything you could want to know about URLs in your project.
- [I have a staging and production environment. Should I create one or two projects?](https://support.bugherd.com/en/articles/11424299-i-have-a-staging-and-production-environment-should-i-create-one-or-two-projects.md)
- [What's the difference between Members, Clients and other User roles in BugHerd?](https://support.bugherd.com/en/articles/11424346-what-s-the-difference-between-members-clients-and-other-user-roles-in-bugherd.md)
- [How to manage user access to projects](https://support.bugherd.com/en/articles/11424353-how-to-manage-user-access-to-projects.md)
- [How to invite users to BugHerd](https://support.bugherd.com/en/articles/11424357-how-to-invite-users-to-bugherd.md)
- [How to disable/enable a project](https://support.bugherd.com/en/articles/11424361-how-to-disable-enable-a-project.md)
- [Adding your company logo to BugHerd](https://support.bugherd.com/en/articles/11425072-adding-your-company-logo-to-bugherd.md)
- [Set up your first project in BugHerd](https://support.bugherd.com/en/articles/11425104-set-up-your-first-project-in-bugherd.md)
- [Using BugHerd on internal websites or LocalHost](https://support.bugherd.com/en/articles/11425125-using-bugherd-on-internal-websites-or-localhost.md)
- [Setting Up SSO for your BugHerd organization](https://support.bugherd.com/en/articles/11425133-setting-up-sso-for-your-bugherd-organization.md)
- [Feedback Settings](https://support.bugherd.com/en/articles/11425144-feedback-settings.md)
- [Setting Up Default Task Board & Client Permissions for New Projects](https://support.bugherd.com/en/articles/11967060-setting-up-default-task-board-client-permissions-for-new-projects.md)
- [Add a website, design, pdf or image](https://support.bugherd.com/en/articles/11430370-add-a-website-design-pdf-or-image.md): Add a new website, design, pdf or image to your BugHerd project to share with clients for feedback.
- [What URLs does BugHerd support?](https://support.bugherd.com/en/articles/11430410-what-urls-does-bugherd-support.md)
- [How to add, remove and edit URLs in your project](https://support.bugherd.com/en/articles/11430421-how-to-add-remove-and-edit-urls-in-your-project.md)
- [What is my Feedback URL and why is it important?](https://support.bugherd.com/en/articles/11430433-what-is-my-feedback-url-and-why-is-it-important.md)
- [Uploading and managing websites and files](https://support.bugherd.com/en/articles/11430387-uploading-and-managing-websites-and-files.md)
- [Get feedback on websites and files with BugHerd](https://support.bugherd.com/en/articles/11430390-get-feedback-on-websites-and-files-with-bugherd.md)
- [Leave feedback on designs and files](https://support.bugherd.com/en/articles/11430383-leave-feedback-on-designs-and-files.md)
- [View and manage feedback on deliverables](https://support.bugherd.com/en/articles/11430380-view-and-manage-feedback-on-deliverables.md)
- [Capture custom data with new bugs](https://support.bugherd.com/en/articles/11430441-capture-custom-data-with-new-bugs.md)
- [Installing BugHerd using JavaScript](https://support.bugherd.com/en/articles/11424426-installing-bugherd-using-javascript.md)
- [BugHerd Browser Extensions](https://support.bugherd.com/en/articles/11424451-bugherd-browser-extensions.md)
- [How to install BugHerd's Chrome Browser Extension](https://support.bugherd.com/en/articles/11424458-how-to-install-bugherd-s-chrome-browser-extension.md)
- [Can I install my project's embed script on multiple websites?](https://support.bugherd.com/en/articles/11424462-can-i-install-my-project-s-embed-script-on-multiple-websites.md)
- [How to install BugHerd's Microsoft Edge browser extension](https://support.bugherd.com/en/articles/11425571-how-to-install-bugherd-s-microsoft-edge-browser-extension.md)
- [Install the BugHerd Wordpress plugin](https://support.bugherd.com/en/articles/11425578-install-the-bugherd-wordpress-plugin.md)
- [Install BugHerd in Google Tag Manager](https://support.bugherd.com/en/articles/11425594-install-bugherd-in-google-tag-manager.md)
- [How to install the Safari extension on your browser](https://support.bugherd.com/en/articles/11425610-how-to-install-the-safari-extension-on-your-browser.md)
- [Get the extension or install BugHerd](https://support.bugherd.com/en/articles/11425649-get-the-extension-or-install-bugherd.md)
- [How to install BugHerd's Firefox Browser Extension](https://support.bugherd.com/en/articles/11425672-how-to-install-bugherd-s-firefox-browser-extension.md)
- [Create BugHerd tasks from email](https://support.bugherd.com/en/articles/11424233-create-bugherd-tasks-from-email.md)
- [Keyboard Shortcuts for creating Tasks](https://support.bugherd.com/en/articles/11424264-keyboard-shortcuts-for-creating-tasks.md)
- [How do I give feedback or log a bug?](https://support.bugherd.com/en/articles/11424269-how-do-i-give-feedback-or-log-a-bug.md)
- [Leaving feedback using a mobile phone or tablet](https://support.bugherd.com/en/articles/11424274-leaving-feedback-using-a-mobile-phone-or-tablet.md)
- [7 create task improvements you asked for](https://support.bugherd.com/en/articles/11424287-7-create-task-improvements-you-asked-for.md)
- [How to switch BugHerd projects from the extension](https://support.bugherd.com/en/articles/11424290-how-to-switch-bugherd-projects-from-the-extension.md)
- [Suggest Text Edits](https://support.bugherd.com/en/articles/13680452-suggest-text-edits.md): Easily suggest text edits on a website
- [Format text in Tasks and Comments \(BETA\)](https://support.bugherd.com/en/articles/16527757-format-text-in-tasks-and-comments-beta.md): This feature is still in BETA. For access to the BETA, manager level users on your BugHerd account can opt into this feature set. If you are not the manager user, contact your someone in your team ...
- [What do the different statuses mean for my tasks?](https://support.bugherd.com/en/articles/11430490-what-do-the-different-statuses-mean-for-my-tasks.md)
- [When are task email notifications sent?](https://support.bugherd.com/en/articles/11430498-when-are-task-email-notifications-sent.md)
- [How to delete tasks from the Task board](https://support.bugherd.com/en/articles/11430506-how-to-delete-tasks-from-the-task-board.md)
- [View all your tasks with the Dashboard](https://support.bugherd.com/en/articles/11430508-view-all-your-tasks-with-the-dashboard.md)
- [Setting up your Task Board](https://support.bugherd.com/en/articles/11430513-setting-up-your-task-board.md)
- [How long do archived tasks remain visible in the Sidebar Task list?](https://support.bugherd.com/en/articles/11430524-how-long-do-archived-tasks-remain-visible-in-the-sidebar-task-list.md)
- [Update multiple tasks with Bulk actions](https://support.bugherd.com/en/articles/11430539-update-multiple-tasks-with-bulk-actions.md): Why update one task at a time, when you can update many?
- [Notifications for new comments and mentions in BugHerd](https://support.bugherd.com/en/articles/11430544-notifications-for-new-comments-and-mentions-in-bugherd.md)
- [Comment on Tasks](https://support.bugherd.com/en/articles/11430558-comment-on-tasks.md)
- [How to export your bugs from BugHerd](https://support.bugherd.com/en/articles/11430562-how-to-export-your-bugs-from-bugherd.md)
- [Send Client Feedback directly to your Task board](https://support.bugherd.com/en/articles/11744156-send-client-feedback-directly-to-your-task-board.md)
- [Feedback deadlines](https://support.bugherd.com/en/articles/12086059-feedback-deadlines.md): Feedback deadlines lets you pause new client feedback from coming into your Project.
- [Merge tasks with Bulk actions](https://support.bugherd.com/en/articles/14096695-merge-tasks-with-bulk-actions.md): Combine multiple tasks into a single task.
- [How to allow/disallow clients to see feedback from other clients](https://support.bugherd.com/en/articles/11424216-how-to-allow-disallow-clients-to-see-feedback-from-other-clients.md)
- [How to allow Clients to view Member Feedback](https://support.bugherd.com/en/articles/11424297-how-to-allow-clients-to-view-member-feedback.md)
- [Share deliverables with clients or guests for feedback](https://support.bugherd.com/en/articles/11424306-share-deliverables-with-clients-or-guests-for-feedback.md)
- [Get feedback from clients on websites and files](https://support.bugherd.com/en/articles/11424313-get-feedback-from-clients-on-websites-and-files.md)
- [Manage client permissions](https://support.bugherd.com/en/articles/11424318-manage-client-permissions.md)
- [How to Set a Comment to ‘Members Only’ for Internal Team Use](https://support.bugherd.com/en/articles/11596224-how-to-set-a-comment-to-members-only-for-internal-team-use.md)
- [Invited to give website feedback with BugHerd? Let's get started.](https://support.bugherd.com/en/articles/11424323-invited-to-give-website-feedback-with-bugherd-let-s-get-started.md)
- [Welcome to your Client Project Board!](https://support.bugherd.com/en/articles/11424343-welcome-to-your-client-project-board.md)
- [Send Feedback in German \(Deutsch\)](https://support.bugherd.com/en/articles/11430440-send-feedback-in-german-deutsch.md)
- [Send Feedback in Australian](https://support.bugherd.com/en/articles/11430448-send-feedback-in-australian.md)
- [Modifying the text of the Public Feedback UI](https://support.bugherd.com/en/articles/11430451-modifying-the-text-of-the-public-feedback-ui.md)
- [Send Feedback in Dutch \(Nederlands\)](https://support.bugherd.com/en/articles/11430461-send-feedback-in-dutch-nederlands.md)
- [Send Feedback in French \(Français\)](https://support.bugherd.com/en/articles/11430463-send-feedback-in-french-francais.md)
- [Send Feedback in Brazilian Portuguese \(Português do Brasil\)](https://support.bugherd.com/en/articles/11430466-send-feedback-in-brazilian-portuguese-portugues-do-brasil.md)
- [Send Feedback in Hungarian \(Magyar\)](https://support.bugherd.com/en/articles/11430468-send-feedback-in-hungarian-magyar.md)
- [Send Feedback in Spanish \(Español\)](https://support.bugherd.com/en/articles/11430472-send-feedback-in-spanish-espanol.md)
- [Customise the "Send Feedback" tab](https://support.bugherd.com/en/articles/11430476-customise-the-send-feedback-tab.md)
- [Public Feedback Tab: How to pre-populate the reporter's email address](https://support.bugherd.com/en/articles/11430483-public-feedback-tab-how-to-pre-populate-the-reporter-s-email-address.md)
- [Setting Up BugHerd's Public Feedback Tab](https://support.bugherd.com/en/articles/11430485-setting-up-bugherd-s-public-feedback-tab.md)
- [Introducing AI-assisted Features \[BETA\]](https://support.bugherd.com/en/articles/12686483-introducing-ai-assisted-features-beta.md): How AI helps you work more efficiently in BugHerd
- [Auto-title generation \[BETA\]](https://support.bugherd.com/en/articles/12574826-auto-title-generation-beta.md): Automatically suggest clear and concise titles for feedback tasks, with the help of AI.
- [Auto-tagging \[BETA\]](https://support.bugherd.com/en/articles/12575984-auto-tagging-beta.md): Automatically suggest tags for feedback tasks, with the help of AI.
- [Similar task detection \[BETA\]](https://support.bugherd.com/en/articles/12652307-similar-task-detection-beta.md)

## Integrations

- [What services does BugHerd integrate with?](https://support.bugherd.com/en/articles/11430542-what-services-does-bugherd-integrate-with.md)
- [Where can I find your API docs?](https://support.bugherd.com/en/articles/11430536-where-can-i-find-your-api-docs.md)
- [BugHerd and Asana integration](https://support.bugherd.com/en/articles/11430560-bugherd-and-asana-integration.md)
- [Basecamp integration setup guide](https://support.bugherd.com/en/articles/11430534-basecamp-integration-setup-guide.md)
- [Bugherd and ClickUp Integration](https://support.bugherd.com/en/articles/11430592-bugherd-and-clickup-integration.md)
- [BugHerd and Drupal](https://support.bugherd.com/en/articles/11430523-bugherd-and-drupal.md)
- [BugHerd and FullStory integration](https://support.bugherd.com/en/articles/11430568-bugherd-and-fullstory-integration.md)
- [BugHerd and GitHub integration](https://support.bugherd.com/en/articles/11430519-bugherd-and-github-integration.md)
- [Using GitHub, GitLab and Bitbucket commit hooks](https://support.bugherd.com/en/articles/11430515-using-github-gitlab-and-bitbucket-commit-hooks.md)
- [BugHerd and Harvest Integration](https://support.bugherd.com/en/articles/11430577-bugherd-and-harvest-integration.md)
- [BugHerd and Jira integration](https://support.bugherd.com/en/articles/11430555-bugherd-and-jira-integration.md)
- [BugHerd and TestMu AI Integration \(formerly LambdaTest\)](https://support.bugherd.com/en/articles/11430572-bugherd-and-testmu-ai-integration-formerly-lambdatest.md)
- [BugHerd and Linear Integration](https://support.bugherd.com/en/articles/11430580-bugherd-and-linear-integration.md)
- [BugHerd and LogRocket integration](https://support.bugherd.com/en/articles/11430571-bugherd-and-logrocket-integration.md)
- [How to use Make with BugHerd](https://support.bugherd.com/en/articles/11430552-how-to-use-make-with-bugherd.md)
- [BugHerd and Microsoft Teams Integration](https://support.bugherd.com/en/articles/11430616-bugherd-and-microsoft-teams-integration.md)
- [BugHerd and Monday.com Integration](https://support.bugherd.com/en/articles/11430610-bugherd-and-monday-com-integration.md)
- [BugHerd and Productive Integration](https://support.bugherd.com/en/articles/11430618-bugherd-and-productive-integration.md)
- [BugHerd and Slack integration](https://support.bugherd.com/en/articles/11430538-bugherd-and-slack-integration.md)
- [BugHerd and Teamwork integration](https://support.bugherd.com/en/articles/11430627-bugherd-and-teamwork-integration.md)
- [BugHerd and Trello Integration](https://support.bugherd.com/en/articles/11430565-bugherd-and-trello-integration.md)
- [How to use Zapier with BugHerd](https://support.bugherd.com/en/articles/11430530-how-to-use-zapier-with-bugherd.md)
- [BugHerd Zapier Triggers & Action API references](https://support.bugherd.com/en/articles/11430545-bugherd-zapier-triggers-action-api-references.md)
- [Getting Started with the BugHerd MCP server](https://support.bugherd.com/en/articles/14835206-getting-started-with-the-bugherd-mcp-server.md)
- [BugHerd and Claude Code integration](https://support.bugherd.com/en/articles/14835255-bugherd-and-claude-code-integration.md)
- [BugHerd and ChatGPT integration](https://support.bugherd.com/en/articles/14835258-bugherd-and-chatgpt-integration.md)
- [BugHerd and Cline CLI integration](https://support.bugherd.com/en/articles/14835261-bugherd-and-cline-cli-integration.md)
- [BugHerd and Codex CLI integration](https://support.bugherd.com/en/articles/14835262-bugherd-and-codex-cli-integration.md)
- [BugHerd and Cursor integration](https://support.bugherd.com/en/articles/14835263-bugherd-and-cursor-integration.md)
- [BugHerd and Gemini CLI integration](https://support.bugherd.com/en/articles/14835265-bugherd-and-gemini-cli-integration.md)
- [BugHerd and VS Code with GitHub Copilot integration](https://support.bugherd.com/en/articles/14835268-bugherd-and-vs-code-with-github-copilot-integration.md)
- [BugHerd and Windsurf integration](https://support.bugherd.com/en/articles/14835272-bugherd-and-windsurf-integration.md)
- [BugHerd and Zed integration](https://support.bugherd.com/en/articles/14835274-bugherd-and-zed-integration.md)
- [BugHerd and Other AI tools](https://support.bugherd.com/en/articles/14835958-bugherd-and-other-ai-tools.md)
- [BugHerd and Claude.ai integration](https://support.bugherd.com/en/articles/14835961-bugherd-and-claude-ai-integration.md)
- [BugHerd and Onyx AI integration](https://support.bugherd.com/en/articles/15027488-bugherd-and-onyx-ai-integration.md)
- [BugHerd and Google Antigravity integration](https://support.bugherd.com/en/articles/15092969-bugherd-and-google-antigravity-integration.md)
- [BugHerd MCP with Webflow](https://support.bugherd.com/en/articles/15126269-bugherd-mcp-with-webflow.md): Automatically action website fixes in your Webflow website with BugHerd and Webflow's MCPs.

## Billing, Plans & Pricing

- [Credit card error message - "transaction not approved"](https://support.bugherd.com/en/articles/11424392-credit-card-error-message-transaction-not-approved.md)
- [Pause your account](https://support.bugherd.com/en/articles/11424396-pause-your-account.md)
- [How to access your account invoices?](https://support.bugherd.com/en/articles/11424399-how-to-access-your-account-invoices.md)
- [How To Cancel Your Account](https://support.bugherd.com/en/articles/11424403-how-to-cancel-your-account.md)
- [Does BugHerd offer a discount for Not-For-Profits or Education providers?](https://support.bugherd.com/en/articles/11424408-does-bugherd-offer-a-discount-for-not-for-profits-or-education-providers.md)
- [Transferring ownership of your BugHerd account](https://support.bugherd.com/en/articles/11424410-transferring-ownership-of-your-bugherd-account.md)

## Troubleshooting & FAQ

- [Why does my screenshot not look as expected?](https://support.bugherd.com/en/articles/11430582-why-does-my-screenshot-not-look-as-expected.md)
- [Updating the BugHerd browser extension](https://support.bugherd.com/en/articles/11430584-updating-the-bugherd-browser-extension.md)
- [How to manually install the BugHerd Chrome extension](https://support.bugherd.com/en/articles/11430590-how-to-manually-install-the-bugherd-chrome-extension.md)
- [How do I refer & earn?](https://support.bugherd.com/en/articles/11430595-how-do-i-refer-earn.md)
- [Log in to BugHerd with your Google or Microsoft account](https://support.bugherd.com/en/articles/11430600-log-in-to-bugherd-with-your-google-or-microsoft-account.md)
- [Using BugHerd on Menus & Modals](https://support.bugherd.com/en/articles/11430604-using-bugherd-on-menus-modals.md)
- [How to find your browser's developer console](https://support.bugherd.com/en/articles/11430622-how-to-find-your-browser-s-developer-console.md)
- [Login with Single Sign On \(SSO\)](https://support.bugherd.com/en/articles/11430631-login-with-single-sign-on-sso.md)
- [Can I use BugHerd to test a native app?](https://support.bugherd.com/en/articles/11430635-can-i-use-bugherd-to-test-a-native-app.md)
- [Why am I seeing the "You don't have access to this project"?](https://support.bugherd.com/en/articles/11430640-why-am-i-seeing-the-you-don-t-have-access-to-this-project.md)
- [Why isn't BugHerd loading in Safari?](https://support.bugherd.com/en/articles/11430642-why-isn-t-bugherd-loading-in-safari.md)
- [How to enable your microphone or screen recording for video feedback](https://support.bugherd.com/en/articles/11430643-how-to-enable-your-microphone-or-screen-recording-for-video-feedback.md)
- [Why can't I use BugHerd on my "http" website?](https://support.bugherd.com/en/articles/11430650-why-can-t-i-use-bugherd-on-my-http-website.md)
- [Video feedback and Mac OS system permissions](https://support.bugherd.com/en/articles/11430658-video-feedback-and-mac-os-system-permissions.md)
- [How to verify you've installed the BugHerd Javascript correctly if your site is behind Basic Authentication](https://support.bugherd.com/en/articles/11430664-how-to-verify-you-ve-installed-the-bugherd-javascript-correctly-if-your-site-is-behind-basic-authentication.md)
- [How do I re-enable my microphone?](https://support.bugherd.com/en/articles/11430673-how-do-i-re-enable-my-microphone.md)
- [Is BugHerd down?](https://support.bugherd.com/en/articles/11430676-is-bugherd-down.md)
- [Why am I seeing a "No Project for this URL" message in BugHerd?](https://support.bugherd.com/en/articles/11430681-why-am-i-seeing-a-no-project-for-this-url-message-in-bugherd.md)
- [Why is the BugHerd browser extension taking a long time to load?](https://support.bugherd.com/en/articles/11430693-why-is-the-bugherd-browser-extension-taking-a-long-time-to-load.md)
- [Customizing the Metadata captured by BugHerd](https://support.bugherd.com/en/articles/11430697-customizing-the-metadata-captured-by-bugherd.md)
- [Why is BugHerd blocked from loading on my website?](https://support.bugherd.com/en/articles/11430702-why-is-bugherd-blocked-from-loading-on-my-website.md)
- [Why Didn't My Cover Screenshot Work?](https://support.bugherd.com/en/articles/11430708-why-didn-t-my-cover-screenshot-work.md)
- [Content Security Policy \(CSP\)](https://support.bugherd.com/en/articles/11430711-content-security-policy-csp.md)
- [Re-Install Browser Extensions](https://support.bugherd.com/en/articles/11430713-re-install-browser-extensions.md)
- [Why did my screenshot not capture in BugHerd?](https://support.bugherd.com/en/articles/11430716-why-did-my-screenshot-not-capture-in-bugherd.md)
- [Delay loading of BugHerd script on your site](https://support.bugherd.com/en/articles/11430729-delay-loading-of-bugherd-script-on-your-site.md)
- [Can I use BugHerd with mobile?](https://support.bugherd.com/en/articles/11430735-can-i-use-bugherd-with-mobile.md)
- [Help! The BugHerd sidebar isn't appearing!](https://support.bugherd.com/en/articles/11430737-help-the-bugherd-sidebar-isn-t-appearing.md)
- [Where can I find my Project Key?](https://support.bugherd.com/en/articles/11467042-where-can-i-find-my-project-key.md)
- [How do I make sure BugHerd shows pins on the correct screen in a single-page web app \(SPA\)?](https://support.bugherd.com/en/articles/12812946-how-do-i-make-sure-bugherd-shows-pins-on-the-correct-screen-in-a-single-page-web-app-spa.md): If pins appear on the wrong screen in your SPA, set or update window.BugHerdConfig.location to tell BugHerd the correct page URL.
- [Why isn't the "C" key working in BugHerd on my Vercel site?](https://support.bugherd.com/en/articles/16518411-why-isn-t-the-c-key-working-in-bugherd-on-my-vercel-site.md)