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BugHerd Support

Vincent Brendel December 31, 2012 4 Knowledge Base / Integrations

BugHerd offers browser extensions which provide the following functionality:

  • Automatically add a screenshot to any BugHerd bug report
  • The ability to use BugHerd to log bug reports on any site

The browser extensions are currently available for:

  • Chrome
  • FireFox
  • Safari

Note the recommended way of installing BugHerd is by installing the script into your website, in particular if you intend to invite guests on your project.

Click on the image below to go to the browser extension install page:

 

Screen_Shot_2013-11-25_at_12.01.44_pm.png

FAQ

Vincent Brendel September 25, 2012 Knowledge Base / Getting Started

How can I get BugHerd on my site?

Please check out the documentation on installing the BugHerd sidebar.

I have a staging and production environment. Should I create one or two projects?

It's recommended to create one project in this case since you cannot move tasks between projects. BugHerd will track which site the bug was logged on as part of the tasks's meta data.

Can I install my project's embed script on multiple websites?

Absolutely. Any site which you want to capture feedback on for your project can have the embed script. The actual site that was used will be logged as metadata with each task if you need this information.

Where can I find the BugHerd browser extensions?

There's a very handy, shareable link to install the browser extensions here.

I want to create an integration. Do you have an API?

Yes! Please check out the API documentation here.