Invited to give website feedback with BugHerd? Let's get started.
- Last updated on August 14, 2024 at 7:29 AM
You’ve been asked to provide feedback on a project using BugHerd. Now what do you do? Let's take a look at what you need to know to get started with BugHerd.
What's BugHerd?
BugHerd is an easy way for you to give feedback on a website. You just click on the web page to leave feedback as you’re viewing the site. Take 2 minutes to watch the video below. We'll look at what BugHerd is and how to get started.
How do I get started?
You'll either receive a link for the project, or be sent an email.
Getting started from a link
- Click the link you've been sent.
- You may be directed to get a browser extension. Browser extensions are available for Chrome, Firefox, Safari and Edge. Click the highlighted browser icon and follow the instructions to install it.
- You'll be taken to the website, design or document, ready for you to give feedback.
Getting started from an email
- Open the email invite and click Accept Invite.
A Welcome to BugHerd window appears. - Enter your name and click Continue.
- Your BugHerd project board will open.
Here, you can see all the websites, designs and documents you can leave feedback on using BugHerd. - Click on the website or document you want to give feedback on.
- You may be directed to get a browser extension. Browser extensions are available for Chrome, Firefox, Safari and Edge. Click the highlighted browser icon and follow the instructions to install it.
- You'll be taken to the website or document, ready to give feedback.
How to give feedback
BugHerd is designed so you can give feedback on a webpage, design or document while you're looking at it.
Just select the type of feedback you want to give:
- Feedback on a specific part or element on a web page
- Feedback on the entire page, or
- Video feedback
How to give feedback on a specific part of the page
- On the BugHerd sidebar, click the plus (+) button.
- Click on the website where you want to leave feedback. A new task box appears.
- Type your feedback in the box and click Create Task. Your feedback is saved and a pin appears on the webpage.
If you clicked a link to get started, you may need to add your Name and email for the first piece of feedback you create. - If you want to edit your feedback, click the pin where you left feedback. The details of the task slide out from the sidebar.
- To view all the feedback you’ve given, click All Tasks in the sidebar. A complete list of feedback you’ve created appears. You may also be able to see tasks created by others.
How to give video feedback
- On the BugHerd sidebar, click the video button.
- Click to allow microphone permissions for audio recording.
- Click to accept screen recording. If you don’t accept screen sharing or screen recording, you won’t be able to use the video feedback feature.
- Select whether you want to record your screen, a window or a specific tab of the browser.
- Select which screen you want to record. BugHerd enables you to record interactions on your screen. Note that you can’t move to a different page without stopping the recording.BugHerd also gives you a one-minute countdown timer to help you stay concise.
- When you’re finished, click Stop Recording.
- The Create Task window appears, confirming the screen recording has been captured successfully.
- Add any additional information you want in the Task Details window.
- Click Create Task to save your video feedback.
It's as easy at that!
Returning to give more feedback at a later date
After you give your first piece of feedback, you'll receive an email with a Log in link.
Click the link to return to BugHerd and continue giving feedback.
If your link has expired, you'll be able to request a new email with a valid link.
You can also request to log in to BugHerd via an email link if you click log in from the BugHerd website.