- Setting up their BugHerd account & password
- Installing the BugHerd Browser Extension (if needed for your project)
- A short introductory video on how to use BugHerd, which you can watch here:
When you invite Guests to give feedback on your Project they will be asked to register a BugHerd password. This will help to provide a more reliable and consistent experience for your clients.
In the old days, guests were sent an invite email containing a magic URL that gave them access to your BugHerd Project. Magic things are great when they work. And 9 times out of 10 it did work. However that one time it didn’t, it proved a difficult to problem solve.
Logging in will ensure that the cookie is set correctly and that they have access to the project/website as expected.
You can share the onboarding information with your Guests. We've included it in their email invite too.