BugHerd sends email notifications out to project members and guests. Task updates will only be sent to current members and guests of your project. You can see who is a member or guest on the left hand panel.
Members are always notified of any change once they are assigned to a task. For a task that has no assignee, all project members that are also a manager on the account will be notified instead. This includes notifications for new tasks created in the project without an assignee set (such as by guests or the public).
Guests will remain involved in any task they reported. They are not concerned with 'internal' changes to assignees or tags, but however they will get notified if:
- There is a new comment on a task
- There is a new attachment on a task
- A task has been closed/archived.
For tasks created by the public via the "send feedback" widget, no email notification is ever sent to the creator. If you need to contact them, please use the email address provided in the details pane.