You’ve been asked to provide feedback on a project using BugHerd. Now what do you do? Let's take a look at what you need to know to get started with BugHerd.
What's BugHerd?
BugHerd is an easy way for you to give feedback on a website. You just click on the web page to leave feedback as you’re viewing the site.
How do I get Started?
You'll either receive a link for the project, or be sent an email.
Getting started from a link
Click the link you've been sent.
You may be directed to get a browser extension. Browser extensions are available for Chrome, Firefox, Safari and Edge. Click the highlighted browser icon and follow the instructions to install it.
You'll be taken to the website, design or document, ready for you to give feedback.
Getting started from an email
Open the email invite and click Accept Invite.
A Welcome to BugHerd window appears.Enter your name and click Continue.
Your BugHerd project board will open.
Here, you can see all the websites, designs and documents you can leave feedback on using BugHerd.Click on the website or document you want to give feedback on.
You may be directed to get a browser extension. Browser extensions are available for Chrome, Firefox, Safari and Edge. Click the highlighted browser icon and follow the instructions to install it.
You'll be taken to the website or document, ready to give feedback.
How to give feedback
BugHerd is designed so you can give feedback on a webpage, design or document while you're looking at it.
Just select the type of feedback you want to give:
Feedback on a specific part or element on a web page
Feedback on the entire page, or
Video feedback
Click-to-Pin Feedback (Most Common)
In the sidebar, click the “+” button.
Click anywhere on the site or design.
Enter your comment and click “Create Task.”
Your comment will be saved and pinned on the page.
Want to view or edit your feedback?
➡️ Click the pin or open All Tasks from the sidebar.
2. Leave a Video
In the sidebar, click the video icon.
Grant access to your mic and screen.
Choose what you want to record (full screen, window, or tab).
Record your feedback — you’ll have a 1-minute timer.
Click Stop Recording when done.
Add extra notes and hit “Create Task.”
It's as easy at that!
Coming Back Later?
You’ll get an email with a Log In link after submitting your first feedback.
Use that link to log back in and continue adding feedback.
If your link expires, request a new login email from the BugHerd website. You can also request to log in to BugHerd via an email link if you click log in from the BugHerd website.
